FAQ's

Discount

    What is the maximum number of passengers that I can book at a time?

    Internet bookings can only be made for parties of 9 passengers at a time.

    Is there a special discount for group bookings on SpiceJet flights?

    Groups of over 10 passengers may be provided with consideration for special fares. Group requests should be made to our group desk groupdesk@spicejet.com

    Does SpiceJet offer any special offers such as a frequent flyer program?

    No, SpiceJet does not offer a frequent flyer program at present. However we offer most attractive pricing and regular customer schemes which provide much more value to you than a frequent flyer program.

    Is there a special fare for senior citizens and students?

    SpiceJet fares are competitive as it is. Hence, no further discounts to senior citizens however for Students belongs to recognized university, will get 10% discount on base fare on all the bookings made online www.spicejet.com.

    Does SpiceJet offer a family package fare?

    Yes, SpiceJet offer discounts to families and friends travelling together.Travel with families & friends and get upto 25% off on base fare when you book for 2 or more people together. For more details refer http://www.spicejet.com/FamilyAndFriendOffer.aspx

    What is SpiceJet's procedure for delayed flights?

    In the event of a delayed flight we make every effort to contact passengers in advance to inform them of the rescheduled departure. Each time you book a flight with us, it is very important that you leave a correct and contactable phone number. It is also suggested that the passengers check our flight time information on our website for the current arrival and departure status prior to leaving for the airport.

    Does SpiceJet offer standby tickets?

    No, SpiceJet does not offer stand-by tickets to passengers. All passengers booked on a flight are guaranteed a seat.

    What are the implications of using a SpiceJet flight to connect to another flight?

    We do not encourage you to book SpiceJet flights in conjunction with other bookings. We will take no responsibility for any missed interline connections.

    What is a Spicy Code?

    Spicy codes are specific codes given out to our Passengers to obtain a discount as and when certain promotional activities are carried out by SpiceJet. When a promotion occurs on SpiceJet, these Spicy Codes are given out to our Passengers and/or Travel Partners through E-Mail or SMS, which may be used on the website to avail discounts on the basic fare.

    Conditions :

    • Every spicy code is active for only a certain period of time.
    • Some spicy codes may be restricted to only Travel Partners/ Specific Travel Partners or may be given out to all our Passengers.
    • Certain low fares may be excluded from these spicy code promotions.
    • Discount may be a fixed or a percentage value and the amount of discount may vary with every promotional activity.
    • Discount may or may not print on the Itinerary subject to the specific conditions of the promotional activity.
    • During the promotional activity, spicy codes can be used for any number of PNRs/Passengers.

    Usage :

    During the booking process, on the payment page, you would be given an option of entering the Spicy Code. On entering this Spicy Code and clicking Continue, the effective discount will be applied and reduced from the basic fare. Now, you can make the balance payment as per the payment options available on the site.