Passengers require "Indian Armed Forces" Identity card to be carried, for the contract
of carriage to be fulfilled. Passengers not in possession of the above valid ID cannot
be accepted for boarding.
In order to ensure that our simplified booking procedure are not in any way misused
and to protect the interest of our valued passengers, we require identification card
to be carried by the Armed Forces personnel at the time of entry into the airport.
The identification proof should be produced at the time of check-in & must be in
possession of the passengers throughout the journey. The same will also be checked at
time of boarding at the Boarding gate.
In case the passengers do not posses both of the above documents, they will be denied
Itinerary Printouts with the name of the Passenger will be checked at the time
of entering the terminal.Passengers who do not have the same are requested to collect
the printouts from the SpiceJet office located outside the departure terminal. Please
note that SpiceJet does not have counters at Jammu and Srinagar airport.This can
be done on production of the booking reference number.
Check-in Time – Passengers are required to report at the Airport at least 2-hours
prior to departure time, at SpiceJet Check-in counters for all flights. Check-in
counters for all our flights close 45 minutes prior to departure. SpiceJet will
not be able to accept any Passenger reporting after the counters are closed 45-minutes
prior to the flight. Any Passenger reporting after the stipulated counter closing time
will be treated as a "no-show" and will not be entitled for any refund, except PSF.
Checked Baggage –SpiceJet allows free checked baggage allowance of 15 kgs per passenger for all domestic bookings, from EX-IXJ and SXR free checked in baggage allowance is 22kgs per passenger per flight. SpiceJet does not accept responsibility for unsuitably packed, perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g. scratches, stains, soling, dents) resulting from normal wear and tear or for water damage to non-water proof baggage.
Excess baggage can be purchased online, airports and passenger Call Center atleast 12 hours prior from the flight departure as per pre-paid excess baggage slabs: 5kg: Rs.750; 10 kg: Rs.1500; 15 kg: Rs.2000; 20 kg: Rs.2500; 30 kg: Rs.3000. Pre Purchase Baggage once purchased cannot be cancelled in stand alone or used partially. (For e.g if bought 5 kgs and does not want to carry any excess baggage then same is non cancellable OR bought 5 kgs and excess baggage is 4 kg then remaining 1 kg is non-transferable/non-refundable/ non-reusable. Excess Baggage will be charged at Rs. 250 per kg per flight.
Cabin baggage of maximum 7 kg. (having maximum overall dimensions of: 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights) in addition to a regular-sized shoulder laptop bag/ ladies handbag is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore. Due to airport security regulations, no cabin baggage is allowed on flights originating from Jammu or Srinagar airports.
Hand baggage is accepted in the cabin subject to availability of space in the overhead
bin. Restricted stowage space is also under the front seat. In the event of no space
being available in the aircraft to stow hand baggage in the overhead bins or under
the front seat, it will be necessary to remove and load the same in the baggage
hold as per Government Safety Regulations.
In addition to the normal cabin baggage allowance, the following items are provided
free of charge:
- A ladies purse/hand bag
- An overcoat wrap or blanket
- An umbrella or a walking stick
- A reasonable amount of reading material
- A small camera or binoculars
- Infant's food for Passengers traveling with Infant on lap
- A laptop computer
Oversized or overweight hand baggage (exceeding 7 Kg) is not permitted in the
cabin for safety & security reason. Such baggage is required to be checked in and
loaded in the baggage compartment of the aircraft.
Due to airport security regulations,
no cabin baggage is allowed on any flights originating
from Jammu and Srinagar airports.
SpiceJet allows pre-selection of preferential seats by paying an additional fee at the time of booking or after booking on www.spicejet.com, through the call center and airport ticketing counters. In addition, passenger can also select their preferred seats at the time of web check-in. If no seats are pre-purchased, passenger will be assigned a seat at the time of check-in at the airport. In case of exigencies SpiceJet reserves the right to change an assigned seat without any prior notice. In such a case, the seat fee will be refunded.
Boarding gate closes 20 minutes prior to the flight departure for domestic flights. SpiceJet reserves the
right to deny boarding and cancel your reservation without refund or compensation,
if you do not meet the boarding deadlines.
SpiceJet carries wheelchair passengers without any charges. Since per flight wheelchair inventory is limited passengers are requested to request for the same atleast 24 hours prior to Scheduled Departure Time of flight. Passengers may however be levied wheel chair handling charges by the concerned airport operator/ handling agency at the departing airport of foreign country and you are requested to check the same from concerned airport of embarkation before your travel plans.
Carriage of animals
SpiceJet permits the carriage of live animals on its flights but booked through cargo services .Please refer to the full terms and conditions associated with the carriage of live animals on SpiceJet. Guide dogs for blind Customers are exempt from this rule, but any Customer traveling with a guide dog should make his/her reservation via the SpiceJet Call Center and provide us notice that a guide dog will be traveling. Please note that guide dogs for the blind may not occupy any seat. The Customer is required to bring a moisture absorbent mat, and to place it under the guide dog. Further, the guide dog should be properly trained, restrained and muzzled.
Sports/ Skiing equipment, Golf bags, large musical instruments, Bicycle, Surf Boards, LCD and LED TVs of sizes more than 39 inches and other such large and/ or out of gauge items will be termed as Special Baggage. Special Baggage, when registered as Checked-in Baggage shall be subject to a Handling Fee, as detailed in the below grid:
Domestic (Within India)
AED 150 + AED 40*
*Additional charges charged by the Service Provider.
- For any baggage weights exceeding the applicable free checked baggage allowance, the normal excess baggage charges will be charged in addition to the handling fee as detailed in the above grid. Carriage of all Special Baggage’s shall also be governed by applicable terms and conditions contained in SpiceJet Conditions of Carriage with regard to carriage of fragile items, etc.
- Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
- Connecting passengers under same PNR from a foreign Origin country to another foreign country destination via India on SpiceJet will not be charged any additional excess baggage or handling charges for any above mentioned articles at the transit station.
- LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage.
- Maximum two (02) LCD / LED TVs can be carried by one passenger as checked in baggage. (Both the LCD/LED TVs to be charged)
- Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.
Carriage of Weapons / Ammunition
SpiceJet will charge a fee of INR 5000/- per passenger for additional services provided during handling and carriage of fire arm, air gun or ammunition in their checked in baggage. Each passenger is allowed to carry one licensed fire arm (revolver, pistol, rifle) and not more than 50 live cartridges or as mentioned in Passenger’s license whichever is less.