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SpiceJet declares a second successive annual profit

PAT for FY '10-11 up 65% to Rs. 101.2 crores
New Delhi, May 27, 2011

SpiceJet, India's most preferred low-cost carrier, continued to outperform the industry by announcing a second straight year of profitable operations. SpiceJet declared an annual profit of Rs. 101.2 crores during FY 2010-11 against a profit of Rs. 61.5 crores during the previous financial year.

Reflecting the robust growth in domestic passenger traffic, SpiceJet, in FY 2010-11, saw a 30% increase in traffic whereas the total domestic air traffic increased only by 19%. This clearly indicates customer preference for the reliability and value proposition offered by SpiceJet. The quarterly load factors touched 80% during the Jan-Mar '11 quarter and the airline closed the year with a domestic market-share of 13.6%.

This profit growth is despite a significant rise in fuel costs and a very challenging pricing environment in the Jan-Mar quarter.

Highlights for the year ended March 31, 2011

1.Operational
  • 30% Growth in number of passengers.
  • 19% Growth of Available Seat Kilometers.
  • 490 basis point improvement in load factor.
2.Financial
  • 33% increase in Operating Revenue.
  • 0.5% reduction in Cost (ex-fuel) per Available Seat Kilometer.
  • 26% increase in Fuel cost per Available Seat Kilometer.
  • EBIDTA margin nearly doubled from 2.2% to 3.9%.
  • PAT of Rs 101.2 crores versus Rs. 61.5 crores during the previous year – up 65%.
  • PBT of Rs. 125.9 crores vs. Rs. 67.8 crores during the previous year – up 86%.
  • Net Profit margin up 70 basis points to 3.4%

Highlights for the quarter ended March 31, 2011

1.Operational
  • 41% Growth in number of passengers.
  • 36% Growth of Available Seat Kilometers.
  • 110 basis point improvement in load factor.

SpiceJet's market share increased to 13.3% in FY 10-11 as compared to 12.3% during FY'09-10. Domestic traffic during the year grew by 19% - significantly ahead of the industry forecast. SpiceJet expects the demand scenario to continue to remain robust and expects a 14-16% domestic demand growth during FY'11-12.
SpiceJet reached several important milestones during FY '10-11. One of the most significant achievements was the successful completion of five years of domestic operation in May 2010, making it eligible to fly on international routes. The airline commenced its flights to Kathmandu and Colombo in October 2010. On the domestic front, SpiceJet added two new destinations – Agartala and Madurai - on their network.

Neil Mills, Chief Executive Officer of SpiceJet said, "We are very pleased that we have continued to grow and remain profitable despite the challenges such as escalating ATF prices and significant yield pressures during the Jan-Mar quarter. Our robust business model and focus on operational efficiencies has been instrumental in ensuring that we continue to outpace the industry. We are now in a phase of rapid expansion and are looking at an aggressive addition to our fleet in the next few years. The most interesting development will be the start of our Q400 turbo-prop operations which is currently planned for the month of July and we are confident that this will take us to the next level of growth."
In line with the SpiceJet Chairman, Mr. Kalanithi Maran's, vision of strengthening domestic connectivity to Tier 2 and Tier 3 towns, SpiceJet announced their order of 30 Q400 NextGen turboprop aircraft from Bombardier Inc. of Canada in Sep '10. Hyderabad's Rajiv Gandhi International Airport (RGIA) will be the first base for SpiceJet's turbo-prop operations and that are expected to begin in July 2011.
SpiceJet plans to add 7 Boeing 737 aircraft during this year, to its operational fleet of 25 aircraft, to capitalize on the expected domestic demand growth. SpiceJet also plans to scale up its international operations by commencing services to destinations in South Asia and the Middle-East. The airline plans to have around 70 aircraft in its fleet by 2013 including the Q400 Bombardier aircraft.

About SpiceJet Ltd.:
SpiceJet (www.spicejet.com) is India's most preferred airline, with more than 13% market share, delivering the lowest air fares with the highest consumer value. We operate 192 flights daily to 21 Indian cities viz. Agartala, Ahmedabad, Bangalore, Bagdogra, Chennai, Coimbatore, Delhi, Guwahati, Goa, Hyderabad, Jammu, Jaipur, Kochi, Kolkata, Madurai, Mumbai, Pune, Srinagar, Varanasi Visakhapatnam and Nagpur. On the international front, SpiceJet operates flights to Kathmandu and Colombo. SpiceJet's new generation fleet of 29 Boeing 737-800 / 737-900ER aircraft are backed by cutting edge technology and infrastructure to ensure the highest standards in safety and operating efficiency.

SpiceJet is the winner of:-
  • Outlook Traveler’s Best Low Cost Airline (Feb 2008 & Feb 2010)
  • Award for Best Website at 'World Low Cost Airlines Asia Pacific Conference' (January 2010 & January 2011, Singapore)
  • India's best low-fare airline in a survey conducted by MaRs on behalf of Hindustan Times (December 2009)
  • Employer Branding Institutes Best Employer Brand Award for our employee best practices (December 2009)
  • World Travel Market Award for multi-channel approach in distribution (November 2009, London)
  • Smart Travel Asia's Top 10 Best Budget Airlines in Asia for two consecutive years (Aug 2008 & Sept 2009, Hong Kong)
  • National Award (ICWAI) for excellence in Cost Management (March 2009)
  • CIO 100 Award for IT efforts for customer satisfaction and business growth (2007, 2008, 2009 & 2011)
  • Frost & Sullivan Indian Commercial Aviation Emerging Company of the Year Award (Nov 2008, London)

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SPECIAL ASSISTANCE

  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +919871803333/ +919654003333.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+919871803333/ +919654003333 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +919871803333/ +919654003333, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +919871803333/ +919654003333;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to custrelations@spicejet.com;
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
INCAD Form
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +919871803333/ +919654003333